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1. What is MDelivery Wine?

MDelivery Wine is an online service that offers a diverse selection of quality wines delivered straight to your door. We specialize in importing and distributing Moldovan wines, including brands such as Purcari, Asconi, Bacio di Bolle, Cricova , and many others. Our team is committed to bringing you the finest Moldovan wines, providing a convenient and enjoyable online shopping experience.

2. How does MDelivery Wine work?

Ordering from MDelivery Wine is easy. Simply visit our website or mobile app, browse our extensive wine collection, select your desired wines, and proceed to checkout. We'll take care of the rest, ensuring your wines are delivered promptly to your specified address.

3. What types of wines are available on MDelivery Wine?

Our wine selection features a diverse range of options, including red wines, white wines, rosé wines, sparkling wines, dessert wines, and more. We curate our collection to include wines from renowned vineyards and regions around the world, ensuring there's something for every palate and occasion.

4. Are there any delivery fees?

Delivery fees may vary based on your location and order size. During checkout, you'll see any applicable delivery fees clearly outlined before completing your purchase. Keep an eye out for special promotions or offers that may include free or discounted delivery.

5. How long does delivery take?

Delivery times vary depending on your location and our delivery partners' availability. Generally, we strive to deliver your wines within a few days of placing your order. Once your order is dispatched, you'll receive a confirmation email with tracking information to monitor its progress.

6. Can I track my order?

Yes, you can track your order using the tracking information provided in your confirmation email. Simply click on the tracking link or enter the provided tracking number on our website or mobile app to stay updated on your delivery's status.

7. What if I'm not home when my order arrives?

If you're not available to receive your order, our delivery partner will typically leave a notification or attempt delivery at a later time. You may have the option to schedule a convenient delivery time or provide specific delivery instructions to ensure a successful delivery.

8. What if I receive damaged or faulty wines?

While we take every precaution to ensure your wines arrive in pristine condition, if you receive damaged or faulty bottles, please contact our customer service team immediately. We'll gladly arrange for a replacement or refund to resolve the issue promptly.

9. Can I return or exchange wines?

Our return and exchange policy may vary based on the circumstances. If you're unsatisfied with your purchase for any reason, please reach out to our customer service team, and we'll do our best to address your concerns and find a suitable solution.

10. How can I contact MDelivery Wine?

You can contact MDelivery Wine via phone, email, or through our website or mobile app. Our dedicated customer service team is available to assist you with any questions, inquiries, or feedback you may have regarding your wine order or shopping experience.

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11. Do you offer gift options?

Yes, we offer a range of gift options perfect for any occasion. Choose from our curated selection of gift sets or create a custom gift package tailored to your preferences. Personalized gift messages and special packaging are also available to add a thoughtful touch to your gift.

12. Is there a minimum order requirement?

Minimum order requirements may vary depending on your location and local regulations. We strive to accommodate orders of all sizes, whether you're purchasing a single bottle or stocking up for a special event or celebration.

13. Are there age restrictions for purchasing wine?

Yes, there are age restrictions for purchasing wine. In compliance with legal requirements, you must be of legal drinking age, typically 18 or 21 years old, to purchase and consume alcohol. We conduct age verification checks and may require proof of age upon delivery.

14. Can I cancel or modify my order?

Depending on the status of your order, you may be able to cancel or modify it. Please contact our customer service team as soon as possible to request any changes to your order. We'll do our best to accommodate your request, though modifications may not always be possible once the order is processed.

15. Do you offer wine tasting events or promotions?

Yes, we periodically host wine tasting events, promotions, and special offers for our customers. Stay informed about upcoming events and promotions by subscribing to our newsletter, following us on social media, or visiting our website or mobile app regularly for the latest updates and discounts.